2013 Spring Company Rodeo and Training Day
In an effort to provide the best possible service for our customers and encourage career growth and development for our employees, Green Lawn Fertilizing and Green Pest Solutions have initiated a quarterly cross-training program for all of our employees. We continue our training events throughout the season on many different topics so that we are always able to address any concerns our customers may have. During our most recent training session, we covered a variety of topics including: An outline of our new 2013 Mosquito services, proper office procedures during peak season and our 2013 marketing initiatives.
In addition to expanding our employees’ knowledge of lawn and pest control issues, cross-training helps to build relationships between coworkers. Due to the nature of our business, many of our employees are out of the office. Although we speak to each other daily, we don’t always have the chance to see our coworkers. Team-building initiatives, like our training events, are one way that Green Lawn and Green Pest encourages a friendly atmosphere between our employees.
Improving Customer Communication and Improving Employee Performance and Consistency
Working in this Green industry can be extremely difficult as we constantly have to conform with new laws, changes to products and address weaknesses within the workplace. By instituting quarterly training rodeos, our managers provide the opportunity for all employees to strengthen the skills needed to improve upon within specific areas.
By providing these essential company training days, our staff becomes even more competent, knowledgeable and aware of all the subjects within the company. Providing these training days enables our
employees to have a stronger understanding of the Green Industry and the responsibilities of his or her job within the industry. Moreover, this builds a high level of confidence and competence to continue to push our employees onto further accreditation and certifications that relate to cutting edge industry developments.
At Green Lawn Fertilizing and Green Pest Solutions, we continually push our employees for operational excellence. However, that doesn’t mean we don’t have fun doing so. A cross-training day brings all of our employees together and allows our employees to share their knowledge. Our sales representatives, state-certified technicians and office staff all have a unique view of how their department contributes to the company. When we work as a team, employees are able to see how every part of the company contributes to provide a great overall
experience for our customers. As we continue to grow, Green Lawn Fertilizing and Green Pest Solutions remains committed to providing a quality service and employing the best people to give our customers an outstanding experience. We strive to bring out the best in our employees so that we can always exceed our customers’ expectations.